Start free. No hidden fees. Every paid plan includes a 7-day free trial and you can cancel anytime.
| Feature | Free$0/mo | Silver$5/mo | Gold Popular$11/mo | Platinum$19/mo |
|---|---|---|---|---|
| Limits | ||||
| Orders/month | 50 | 100 | 300 | 600 |
| Backup retention | 7 days | 30 days | 90 days | 1 year |
| Storage | Unlimited | Unlimited | Unlimited | Unlimited |
| Backup | ||||
| Manual on-demand backups | ✓ | ✓ | ✓ | ✓ |
| Automatic daily backups | — | ✓ | ✓ | ✓ |
| Products, themes, collections | ✓ | ✓ | ✓ | ✓ |
| Customers & orders | ✓ | ✓ | ✓ | ✓ |
| Metafields | ✓ | ✓ | ✓ | ✓ |
| Restore | ||||
| Unlimited restores | ✓ | ✓ | ✓ | ✓ |
| Selective item restore | ✓ | ✓ | ✓ | ✓ |
| Full snapshot restore | ✓ | ✓ | ✓ | ✓ |
| Cloud Export | ||||
| Google Drive export | — | — | ✓ | ✓ |
| Dropbox export | c | — | ✓ | ✓ |
| Support & Billing | ||||
| Email support | — | ✓ | ✓ | ✓ |
| Priority email & chat | — | — | ✓ | ✓ |
| 7-day free trial | — | ✓ | ✓ | ✓ |
| Annual billing (20% off) | — | ✓ | ✓ | ✓ |
All Custom tiers include 1-year retention, automatic daily backups, Google Drive & Dropbox, and priority support. Save 20% with annual billing.
Custom plan tiers are selectable inside the app after install.
Yes. The Free plan has no expiry. You get manual backups, unlimited restores and storage for stores with up to 50 orders/month.
Backups pause until the next billing cycle or you upgrade. All existing backups remain safe and you can still restore from them at any time.
Pick any paid plan and get 7 full days free. No charge until the trial ends — cancel anytime before then at no cost.
Yes. Upgrade or downgrade at any time through the app. Upgrades take effect immediately, downgrades at the next renewal.
Annual billing saves you 20% vs monthly. You're billed for 12 months upfront. Refunds for unused months are handled via Shopify's billing.
All data is encrypted in transit (TLS) and at rest (AES-256). We comply with Shopify's data requirements and GDPR. See our Privacy Policy.
Free plan available. First backup in under 2 minutes.
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